Kelsey Kirchner

About Kelsey Kirchner

A deeply passionate and skilled employee with over 10-years experience, working, collaborating, and evolving the health and wellbeing space. Currently serving as a Wellbeing Operations Manager at CareFirst BlueCross BlueShield, overseeing vendor relationships and digital product performance, that support a suite of wellbeing offerings served up to 1.3 million members. My strengths are in collaboration, connection, and using data to tell a story. Through evaluation, re-design and program implementation, I have worked through numerous large scale project implementations from start to finish, while managing a team of individuals that support day to day wellbeing operations at a large Health Insurance company. Current experience includes collaboration in operationalizing programs through engagement across multi-disciplinary teams, including marketing, UX/UI, digital product, technical implementation teams, sales, and finance. Prior senior level experience in Client and Account Consulting, Employee Wellness Programming, Employee Engagement, Data Analytics, Health Promotion. Master of Science in Public Health from University of Delaware (Go Blue Hens!) Gallup Strengths: Developer, Adaptability, Responsibility, Empathy

Experience

1. Wellbeing Operations Manager

   CareFirst BlueCross BlueShield

   Apr 2022 — Present

Education

• University of Delaware

  Master of Science (M.S.), Health Promotion

  2012 — 2014

• University of Delaware

  Bachelor of Science - BS, Behavioral Sciences