Kelsey Kikta

About Kelsey Kikta

Proud Military Spouse + Mentor Driving other Military Spouses and Service Members in the Retail Management + Pharmacy FieldsSEMPER FI#proudmilitaryspouse #supportourtroops #supportourveteransCVS Health is a healthcare innovation company helping people on their path to better health. Through more than 9,600 retail pharmacies, 1100+ walk-in medical clinics, a leading pharmacy benefits manager with more than 92 million plan members, and expanding specialty pharmacy services, we enable people, businesses and communities to manage health in more affordable, effective ways. This unique integrated model increases access to quality care, delivers better health outcomes, and lowers overall health care costs.Recommended reading for leaders:The No Complaining Rule- Jon GordonThe Energy Bus- Jon GordonThe One Minute Manager- Blanchard and JohnsonThe Heart Led Leader- Tommy SpauldingRecommended reading for new-to-role leaders:The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter- Michael D. WatkinsLeaders Eat Last- Simon SinekRecommended reading for new DLs:Up the Mood Elevator- Larry Senn

Experience

1. Senior Manager, Workforce Operations

   Cvs Pharmacy

   Apr 2024 — Present

Education

• Duquesne University

  Doctor of Pharmacy (Pharm.D.), Pharmacy

  2008 — 2014

Skills

• Outstanding Interpersonal Communication Skills
• Community Pharmacy
• Diabetes
• Anticoagulation
• Interpersonal Leadership
• Disease Management
• Customer Service
• Customer Satisfaction
• Patient Education
• Pharmacokinetics
• Patient Counseling
• Medication Reconciliation
• Interpersonal Communication Abilities
• Certified Immunizer
• Computer Proficiency
• Prescription
• Troubleshooting
• Drug Abuse Education
• Research
• Data Entry
• Sterilization
• Immunization
• Cpr Certified
• Patient Safety
• Pharmacueticals
• Medication Therapy Management
• Management
• Team Building
• Pharmaceutical Care
• Compounding
• Patient Outcomes