Kelsey Graham Friedman

About Kelsey Graham Friedman

With a strong background in system implementations and team development, I’ve dedicated my career to enhancing processes and delivering impactful results. I began at Epic, leading multiple different health system\'s clinical applications install. At Privia Health, I played a key role in scaling operations, contributing to the company’s growth from a startup to a publicly traded entity with over 600 employees.Currently, as Head of Customers at Osmind, I focus on expanding and executing the EHR product while growing and leading the customer team. My passion lies in leveraging technology to improve healthcare delivery and operational efficiency.

Experience

1. Head of Operations

   Osmind

   Apr 2023 — Present

Education

• Temple University Rome

  Bachelor of Business Administration (BBA), International Business Administration and Management, General

  2010 — 2010

• University of Miami Herbert Business School

  Bachelor of Business Administration, Management, Marketing

  2007 — 2011

Skills

• Software Documentation
• Interpersonal Communication
• Team Building
• Databases
• Relationship Management
• Leadership
• Microsoft Excel
• Software Project Management
• Public Speaking
• Healthcare Information Technology
• Electronic Medical Record (Emr)
• Software Implementation
• Operational Readiness
• Project Management
• Customer Service
• Account Management
• Software Installation
• Strategy
• Microsoft Word
• Team Leadership
• Healthcare Information Technology (Hit)
• Technology Change Management
• Business Process Improvement
• Healthcare Information Systems
• Epic Systems
• Strategic Planning
• Team Management
• Microsoft Office