Kelsey Flowers

Regional HR Business Partner | Employee Relations, Investigations

Role: Associate Relations Advisor at H&R Block
Location: Houston, TX, US
LinkedIn followers: 500 followers

About Kelsey Flowers

As a seasoned Senior HR Business Partner, my focus at Dutch Bros Coffee has been on leading a dynamic people strategy across 150 stores. Our team successfully enhanced employee relations and reduced turnover through innovative HR solutions and effective succession planning. We also empowered new HR Business Partners with robust training and development, reinforcing our commitment to continuous growth and excellence.My approach involves comprehensive risk assessments and the implementation of HR policies that resonate with both leadership and staff, ensuring alignment with organizational values. With my certification in Workplace Investigative Interviewing Techniques, I\'ve been instrumental in upholding integrity through meticulous investigations and fostering a culture of transparency and trust across the multi-state territory I oversee.

Experience

Associate Relations Advisor
H&R Block
Nov 2025 — Present

Education

Southern University and A&M College- Baton Rouge
Bachelor's degree, Therapeutic Recreation/Recreational Therapy

Skills

Management
Call Centers
Administrative Work
Asset Protection
Customer Service
Cash Handling Experience

Contact information

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Work email
•••••@hrblock.com
Personal email
•••••@•••••.com
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Current company

H&R Block

Financial Services · 16K employees · Founded 1955 · Kansas City, Missouri, United States

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve prepared approximately 800 million tax returns and grown to have approximately 12,000 offices throughout the United States and around the world. We know that tax needs and situations change from year to year. That’s why we offer new and innovative ways to prepare and file taxes so clients can choose what suits them best. We are a people company first and a tax company second. With this in mind, we deliver care in every interaction, conversation, and at each touchpoint. That’s how we build long-lasting relationships with clients, communities, and associates. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's because our company still has the feeling of ‘family’ serving as the foundation for our associates and franchisees who bring our purpose to life each day. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more. Our ideas are rooted in unique and diverse perspectives fueled by curiosity and creativity. We’re not afraid to try new things, and never rest on past success. We are passionate in the way we advocate for each other, for our clients, and most importantly, we not only say we are better together…we truly believe it!

hrblock.com

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About Kelsey Flowers

Experience

Associate Relations Advisor

Education

Southern University and A&M College- Baton Rouge

Skills

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