Kelsey Dukarm

V P of Production Operations @Infinity Marketing Team, Llc

Culver City, CA, US

Recruited to leverage production experience into an account management role to ensure client satisfaction for a fully integrated and award-winning marketing, event, and promotion agency.• Oversee business and relationships with the multi-million-dollar State Farm account; set rates and negotiate retainer and Vendor Service Agreements; lead the planning, production, and day-to-day management of projects with budgets of $6 to $16 million.• Serve as a key member of the company’s leadership team to help create new processes and procedures to improve efficiencies within project workflow; spearhead an initiative to scale the company by 50% in 2023.• Oversee all IMT operations including company and client insurance policy renewal and negotiation, standardizing company salaries and job descriptions, and helping to develop a custom budgeting platform to enhance ease of project management.• Oversee department budgets for Account/Production and Creative.• Recruit, interview, hire, onboard, train, motivate, and directly lead an Account Director, two Senior Account Managers, and two Account Coordinators; oversee freelancers including script writers, strategists, designers, A/V, and travel professionals.• Work directly with marketing SVPs and VPs at State Farm to brainstorm innovative ideas for new events including a Super Bowl campaign in partnership with world’s biggest Tik Toker, Hulu, and linear broadcast; leveraged a 13-person influencer campaign.• Concepted, received approval, and oversaw production and execution of Gamerhood Challenge, a virtual neighborhood celebrating all things gaming generating $13 million in account revenue.• Produced a mobile tour simultaneously in 19 cities to gain 110k+ leads for State Farm at ball games, fairs, markets, and shows.• Travel extensively to oversee event production, interact with director, receive client feedback and ensure client satisfaction.

Arizona State University

Business Marketing