Kelsey Cizek
Attendee Manager at Bishop-McCann
- Role
- Attendee Experience Manager at Bishop-McCann
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Kelsey Cizek
Experienced Hospitality Professional with a demonstrated history of working in the…
Experience
Attendee Experience Manager
Sep 2021 — Present · Chicago, IL, US
Specializes in registration for large-scale meetings from guests.Specialization in Cvent On Arrival set up and Attendee Hub App Creation.Develop and maintain client relationships by delivering the highest level of customer service.Proactively respond to client requests and inquiries in a timely manner.Generate and prepare registration reports.Assist with the design and development of registration websites.Ensure operational procedures and processes are being met according to the agreed timeline.Develop pre-program materials (print and electronic).Research various program elements: venues to room drop gifts.Develop and Send all Attendee E-Communications ranging from Save the Dates to post-event surveys.Build meeting apps within Cvent Attendee Hub Maintain accurate participant information including arrival and departure manifests and rooming lists. Managing changes (additions, cancellations, etc).Manage expense reimbursements.Support the vendor RFP process, contract negotiation and management, vendor performance evaluation and documentation in partnership with a Program Manager.
Education
UNSW
Summer Study Abroad, Tourism and Event Management
2015
Michigan State University
Bachelor’s Degree, Hospitality Business
2013 — 2017
Skills
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Events Coordination
- Punctuation
- Management
- Marketing Strategy
- Sales Management
- Catering
- Strategic Planning
- Teamwork
- Communication
- Critical Thinking
- Event Planning
- Human Resources
- Food & Beverage
- Customer Service
- Time Management
- Hospitality Management
- Product Management
- Event Management
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