Kelsea Helms-Ditzhazy
Claims Specialist
- Role
- Claims Specialist at Asm Research
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Experience
Claims Specialist
May 2021 — Present
Temporarily contracted with the federal government for the state of Maryland.•Process claims via inbound and outbound calls and chat module•Investigate customer needs and trends to improve customer satisfaction and loyalty•Highly skilled using all Microsoft Office products (Word, Excel, PowerPoint, SharePoint)•Fluent in the company database (Beacon Support and Snow System)•Thoroughly investigate accounts for fraud and discrepancies
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