Kelly Peirson
- Role
- Senior Manager, Operations Communication at First Citizens Bank
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Kelly Peirson
Dynamic communications professional with 15 years of experience combined in project…
Experience
Senior Manager, Operations Communication
Sep 2023 — Present · Raleigh, NC, US
Serves as the primary source for communicating to branches on operational matters. • Ensures the timely communication of systems updates, changes in procedures or processes, system outages, operational issues, and other relevant information. • Determines documentation needs throughout the enterprise and assigns resources appropriately. • Promotes technical writing services through strong relationships with department managers and support teams.• Manages the development and maintenance of online publication standards including designing, testing, and implementing online manuals and support references.• Oversees Corporate and Shelf Document Governance documentation including the documentation of operational policies, procedures, and standards. • Directs the performance, training, and evaluation of assigned staff and maximizes department achievements by providing professional development.
Skills
- Digital Media
- Editing
- Sound
- Breaking News
- Premiere
- Media Relations
- Broadcast Journalism
- Broadcast
- Avid
- Radio
- Sports
- Adobe Audition
- Enps
- Editorial
- Radio Broadcasting
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