Kelly Nguyen

About Kelly Nguyen

Strategic Talent Operations leader responsible for building the operational backbone and scheduling infrastructure that powers large-scale recruitment. I specialize in transforming complex, multi-regional coordination functions into streamlined, high-output engines that align logistical capacity with global hiring demands.I lead with a focus on operational health, standardizing the mechanics of the hiring journey to ensure a frictionless experience for candidates and cross-functional partners alike. My approach centers on bridging the gap between high-level strategy and tactical execution, partnering with global leadership to engineer scalable workflows and implement the systems necessary for regional consistency. By championing data integrity and rigorous process audits, I provide the operational clarity and reporting accuracy required for executive-level decision-making.I am a builder of systems and a developer of people, dedicated to creating the global frameworks that ensure coordination excellence and operational stability at scale.

Experience

1. Lead, Recruiting Coordination

   Docusign

   Feb 2022 — Present

   Strategic Talent Operations leader responsible for scaling the Recruiting Coordination engine and building the operational infrastructure that powers the hiring journey.I lead a multi-regional team focused on delivering scheduling excellence, utilizing data-driven forecasting and performance scorecards to align team capacity with global hiring demands. By engineering standardized workflows, I drive cross-functional alignment and ensure 100% adherence to global hiring standards and data integrity.

Education

• University of Washington Tacoma

  Bachelor's degree, Communications

  2014 — 2018

Skills

• Customer Service
• Time Management
• Microsoft Powerpoint
• Microsoft Office
• Sales
• Leadership
• Teamwork
• Microsoft Excel
• Microsoft Word