Kelly McNeill-Graham
Live Life Like There’s No Tomorrow!
- Role
- Claims Analyst at Thebest Claims Solutions
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Kelly McNeill-Graham
Be the Best YOU, you can be!
Experience
Claims Analyst
Jan 2023 — Present · Dallas-Fort Worth, TX, US
Utilizes documented team processes to ensure compliance with departmental standards;Communicates immediately to leadership all obstacles to completing work;Verifies data and processing requirements and makes corrections as necessary;Data entry and verification of information;Drafts claimant facing communications based on guidance provided;Reviews and distributes reports on work assignments, escalations, and/or QA results;Follows written procedures and scripts;Consistently seeks out opportunities to contribute to the team’s productivity goals;Manage Orgami daily tasks;Files TL and LTL cargo claims with respective carriers and insurers and enters claim and incident data into Oragami;Responsible for internal and external claims reporting;Provides customers with routine updates regarding claim status;Review incoming claim documents and follow-up on incomplete requests;Review notices of settlement and denial for validity;Improve claims processes and participate in special projects.
Skills
- Dealer Network Development
- Adp Payroll
- Dealer.com
- Reynolds & Reynolds
- Microsoft Office
- Sales
- Deal Execution
- Negotiation
- Vehicles
- Inventory Management
- E-Commerce
- Automotive
- Smart Auction
- Social Media Marketing
- Cdm
- Car Research
- Closing Deals
- Customer Retention
- Profit
- Dealers
- Sales Process
- Web Applications
- Ally.com
- Eleads
- Digital Marketing
- Dealerconnect.com
- Automotive Sales Training
- Deal Closure
- Ove
- Manheim Auction Tool
- Applications
- Automotive Aftermarket
- Account Management
- Retail
- Automobile
- Direct Sales
- Firstlook
- Hands-on Training
- Website Development
- Customer Satisfaction
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