Kelly Marciano

About Kelly Marciano

Kelly is a results-focused technology leader with transdisciplinary training in operations, digital transformations, and change management. She has a proven track record of delivering business outcomes in complex global environments and executing enterprise-wide digital transformation strategies. Kelly is known for:• Consistently delivering value-add capabilities by partnering and coordinating with domestic and global partners • Building and leading high-performance teams to successfully implement digital transformation technology programs and continually improve operations• Fostering inclusive team norms via cultural awareness and expert relationship-building skillsKelly has IT delivery experience in cloud deployments (AWS), application development, and legacy-to-target state re-platforming. Her experience spans initial vision creating, through to planning strategies, quality goals, global roll out and adoption plans, ongoing enhancement strategies, and developing best-in-class operational support models. Qualifications:MBACertified PMPCertified Scrum MasterMasters Certificate in IT Project Management

Experience

1. Senior Vice President, Global Operations

   Marsh Risk

   Oct 2022 — Present · Boston, MA, US

   Driving the modernization and organizational transformation of critical infrastructure for Marsh, the world’s leading insurance broker and risk advisor (a wholly owned subsidiary of Marsh McLennan)• Develop and deliver a strategic vision to re-platform critical technologies that support Value Stream initiatives and provide scalable, efficient, and resilient solutions• Manage a global organization comprised of offshore and onshore resources • Build/streamline operational capabilities and processes to ensure adequate support for critical operational functions including vendor oversight, budgeting and forecasting, risk management, organizational priority setting and governance• Set direction and oversee core technology functions including application delivery, infrastructure, and data• Act as liaison for corporate functions and Value Stream leaders

Education

• University of Massachusetts Amherst

  Liberal Arts

• Isenberg School of Management, UMass Amherst

  MBA

  2009 — 2011

• Daniel Webster College

  B.S., Organizational Management

Skills

• Web Analytics
• Business Process Improvement
• Software Documentation
• Sdlc
• Pmp
• Leadership
• Process Improvement
• Training
• Testing
• SEO
• Business Analysis
• Software Development Life Cycle (Sdlc)
• Vendor Management
• Email Marketing
• Business Development
• Business Requirements
• Agile Methodologies
• Management
• Forecasting
• Certified Project Manager
• Scrum
• Analysis
• Strategic Planning
• Marketing Strategy
• Project Planning
• Requirements Gathering
• Visio
• Strategy