Kelly L. Knowles
IT Consultant @Encoretech
Nashville, TN, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2024 — Present
IT Consultant @Encoretech
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Serving as an independent training consultant through Encoretech for an international law firm. Contributing expertise in a firmwide initiative migrating Training Library and Resources to the Service Now Employee Service Center environment. Coordinate training workstreams, instigate and facilitate related meetings, and collaborate with stakeholders to ensure successful knowledge transfer throughout the migration process.
EDUCATION
N/A
Middle Tennessee State University (MTSU)
MBA
N/A
Middle Tennessee State University
BBA
SKILLS
MarketingNonprofitsSystem AdministrationE-LearningTraining DeliveryCustomer ServiceOrganizational DevelopmentCurriculum DevelopmentEmployee RelationsCareer DevelopmentBusiness Process ImprovementAdministrationPublic SpeakingHigher EducationTalent ManagementConflict ResolutionLearning ManagementMicrosoft WordResume WritingTrainingNeeds AnalysisPerformance ManagementEmployee TrainingCoachingTeachingBlended LearningCollege RecruitingInterviewsLeadership DevelopmentRecruitingNew Hire OrientationsStaff DevelopmentOnboardingPolicyMicrosoft ExcelProcess ImprovementExecutive CoachingOutlookMicrosoft OfficeAdult Education
ABOUT KELLY L. KNOWLES
With the organizations I work with (and for), I am an intentional business partner who…
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