Kelly Cox

Strategic Leader | Results Driven | Relationship Expert | Passionate About Growth

Role
Customer Success Director at Prealize Health
Location
Houston, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Kelly Cox

Strategic, results-driven executive with over 23 years of leadership experience in client success, consulting, business systems operations, and project management. I specialize in translating complex business challenges into actionable strategies that drive growth, operational efficiency, and exceptional customer outcomes. Known for delivering transformative “WOW” moments for clients, I bring a proven track record of elevating customer experience while optimizing internal processes. With deep expertise in conflict resolution, problem-solving, and relationship management, I thrive at the intersection of strategy and execution—building strong, cross-functional teams and forging lasting partnerships that deliver measurable impact.

Experience

  1. Customer Success Director

    Prealize Health

    Oct 2024 — Present · Houston, TX, US

Education

  • Texas State University-San Marcos

    Bachelor's of Science

Skills

  • Strategic Planning
  • Medical Coding
  • Athenaclinicals
  • Icd-9
  • Health Information Exchange
  • Process Improvement
  • Clarity
  • Consulting
  • Electronic Medical Record (Emr)
  • Citrix
  • Athenacollector
  • Misys Emr
  • Eclipsys Sunrise Clinical Manager
  • Analytical Skills
  • Project Management
  • Healthcare Industry
  • U.s. Health Insurance Portability and Accountability Act (Hipaa)
  • Customer Service
  • Physicians
  • Revenue Cycle
  • Healthcare Consulting
  • Account Management
  • Health Information Management
  • Allscripts Enterprise
  • Vendor Management
  • Radiology
  • Software Project Management
  • Hl7
  • Leadership
  • Software Documentation
  • Sugarcrm
  • Healthcare Information Technology (Hit)
  • Strategic Partnerships
  • Faxmaker
  • Healthcare Information Technology
  • Revenue Cycle Management
  • Business Process Improvement
  • Emr
  • Medicine
  • Ambulatory

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Kelly Cox — Customer Success Director at Prealize Health in Houston, TX, US | Unifers