Kelly Cox
Strategic Leader | Results Driven | Relationship Expert | Passionate About Growth
- Role
- Customer Success Director at Prealize Health
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Kelly Cox
Strategic, results-driven executive with over 23 years of leadership experience in client success, consulting, business systems operations, and project management. I specialize in translating complex business challenges into actionable strategies that drive growth, operational efficiency, and exceptional customer outcomes. Known for delivering transformative “WOW” moments for clients, I bring a proven track record of elevating customer experience while optimizing internal processes. With deep expertise in conflict resolution, problem-solving, and relationship management, I thrive at the intersection of strategy and execution—building strong, cross-functional teams and forging lasting partnerships that deliver measurable impact.
Experience
Customer Success Director
Oct 2024 — Present · Houston, TX, US
Education
Texas State University-San Marcos
Bachelor's of Science
Skills
- Strategic Planning
- Medical Coding
- Athenaclinicals
- Icd-9
- Health Information Exchange
- Process Improvement
- Clarity
- Consulting
- Electronic Medical Record (Emr)
- Citrix
- Athenacollector
- Misys Emr
- Eclipsys Sunrise Clinical Manager
- Analytical Skills
- Project Management
- Healthcare Industry
- U.s. Health Insurance Portability and Accountability Act (Hipaa)
- Customer Service
- Physicians
- Revenue Cycle
- Healthcare Consulting
- Account Management
- Health Information Management
- Allscripts Enterprise
- Vendor Management
- Radiology
- Software Project Management
- Hl7
- Leadership
- Software Documentation
- Sugarcrm
- Healthcare Information Technology (Hit)
- Strategic Partnerships
- Faxmaker
- Healthcare Information Technology
- Revenue Cycle Management
- Business Process Improvement
- Emr
- Medicine
- Ambulatory
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