Kelly Ellis Bassett
- Role
- Manager-implementation Process and Change at Cielo Talent
- Location
- Chattanooga, TN, US
- LinkedIn followers
- 500 followers
Experience
Manager-implementation Process and Change
Jun 2022 — Present
Partner with existing and new client teams to ensure recruitment processes are designed and executed for service efficiency, client satisfaction, and operational excellence - Lead discovery sessions to understand current state for each client, making process or action recommendations to enable teams to optimize their user experience - Develop process maps to visualize the experience, training guides to support the process, as well as communications and templates as required for leadership, hiring managers, client recruiters, and candidates - Communicate progress, risks, expectations, timelines, milestones, and other key project metrics to Service Delivery leaders and team members
Skills
- Talent Acquisition
- Recruiting
- Salesforce Training
- Operations Management
- Human Resources
- Process Management
- Social Media Marketing
- Onboarding
- New System Development
- Reporting & Analysis
- Database Administration
- Customer Service
- Business Process Improvement
- Salesforce.com
- Healthcare Management
- Report Writing
- Hospitals
- Management
- Process Improvement
- Applicant Tracking Systems
- Development of Employees
- Process Design
- Strategic Planning
- Employee Training
- Salesforce.com Implementation
- Leadership
- Market Research
- Analysis
- Healthcare Information Technology (Hit)
- Project Management
- Training
- Team Building
- Employee Relations
- Bullhorn
- Healthcare
- End User Training
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