Kelly Carhart
Customer Experience Account Manager @J.B. Hunt Transport Services, Inc.
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WORK HISTORY
Customer Experience Account Manager @J.B. Hunt Transport Services, Inc.
Pittsburgh, PA, US
Manages customer relations by providing solutions to meet their needs and goals to maximize freight potential and growth. Proactively communicates with and responds to internal and external customers who request information by checking load status and/or resolving problems to achieve customer satisfaction and minimize service failures. Ensures on time deliveries, damage free services, and accurate billing through scheduling pick-up and delivery appointments, entering customer orders into the order management system to track loads, and obtaining approval for accessorial charges with assigned customers.
EDUCATION
La Roche University
Bachelor of Science (B.S.), Graphic Design
SKILLS
ABOUT KELLY CARHART
Customer Experience Account Manager at J.B. Hunt Transport Services, Inc.
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