Kelly Hindsman

Experience

1. Sr Associate, Product Management

   Wellvana

   Mar 2025 — Present

   Owns and manages the end-to-end UX lifecycle, from gathering and refining user requirements to creating wireframes and high-fidelity mockups in Figma; iteratively incorporates stakeholder feedback to drive user-centered design improvements.• Collaborates cross-functionally with engineering, executive leadership, account management, and clinical teams to translate business and clinical requirements into scalable, user-friendly solutions• Designs and builds custom Amazon Web Services (AWS) dashboards serving users, enabling real-time visibility into value-based care metrics, performance benchmarking, and goal tracking across multiple care programs• Oversees product enhancement pipeline by grooming the backlog, prioritizing features, and coordinating sprint planning; delivers an average of 10+ enhancements per quarter, improving platform usability and performance• Facilitates and leads customer-focused research initiatives, including focus groups, 1:1 user interviews, workflow mapping, and collaborative UX brainstorms, driving product decisions based on direct user insight and behavioral data

Education

• Texas State University

  Master's degree

  2018 — 2020