Kelly Gardner
Manager, Customer Service Quality Management System and Center of Excellence
- Role
- Manager, Customer Service Quality Management System and Center of Excellence at DTE Energy
- Location
- Plymouth, MI, US
- LinkedIn followers
- 500 followers
Experience
Manager, Customer Service Quality Management System and Center of Excellence
Jun 2021 — Present
Education
University of Michigan-Dearborn
BBA
1995 — 1999
University of Michigan-Dearborn
MBA
2007 — 2010
Skills
- Factor Analysis
- Strategy
- Sas
- Report Writing
- Qualitative Research
- Analytical Skills
- Process Improvement
- Teamwork
- Focus Groups
- Management
- Training Program Development
- Customer Satisfaction Research
- Leadership
- Data Analysis
- Segmentation
- Quantitative Research
- Marketing Research
- Business Process Improvement
- Marketing
- Analysis
- Customer Intelligence
- Quantitative Analysis
- Online Panels
- Strategic Planning
- Business Analytics
- Spss
- Project Management
- Energy
- Customer Service
- Problem Solving
- Training & Development
- Benchmarking
- Program Management
- Quantitative Analytics
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.