Kelly Crotts

About Kelly Crotts

Driven and experienced servant leader with a passion for developing teams that consistently exceed KPIs. Well versed in construction, project management, fulfillment operations, and outbound logistics. Highly focused on process improvement, project efficiency, and lean processes. Proven track record of ensuring positive customer experiences by establishing clear and concise communication, quality coaching, and effective oversight. Experienced in building cross-functional teams that are focused on achieving common goals. Known for having a keen eye for detail, deep diving for impactful and sustainable solutions. Highly focused on quality, cost, and performance keeping all stakeholders in mind.

Experience

1. Realtor

   Mcgraw Realtors

   Jan 2003 — Present · Edmond, OK, US

   Successfully served as a licensed realtor, representing buyers and sellers in residential and commercial real estate transactions.• Conducted thorough market research and analysis to determine property values, assess market trends, and advise clients on pricing strategies and marketing plans• Created and implemented comprehensive marketing plans to promote listings, including online advertising, social media campaigns, and direct mail marketing. Etc.• Developed and maintained a strong network of contacts within the real estate community, including mortgage lenders, home inspectors, and attorneys, etc … in order to facilitate smooth transactions for clients.• Conducted property showings, negotiations, and contract management, ensuring the best possible outcomes for clients.• Provided guidance and assistance to clients throughout the entire buying or selling process, addressing any concerns or questions to ensure a positive experience.• Stayed updated on industry trends, changes in regulations, and local market conditions to provide informed advice and insights to clients.• Utilized strong negotiation skills to achieve favorable outcomes for clients in terms of pricing, terms, and contingencies.• Managed all necessary documentation and paperwork, ensuring accuracy and compliance with legal and regulatory requirements.• Built and maintained long-term relationships with clients, leading to repeat business and Kelly\'s focus in on creating a knowledgeable, low stress environment for her clients in today\'s real estate market. Her experience expands from single family existing residential listings to multifamily listings and purchases to an diverse price range of residential homes in the OKC Metro area. She has a vast knowledge of the construction industry. She has a keen eye for detail and utilizes it in all areas she works to give her clients a quality experience.

Education

• University of Central Oklahoma

  BS, Education

  1992 — 1995

• Oklahoma City University

  Masters, Education

  2000 — 2003

Skills

• Mortgage Lending
• Investment Properties
• Real Estate
• Leadership
• Construction
• Reo
• Public Speaking
• Team Building
• Customer Relations
• Home
• First Time Home Buyers
• Small Business
• Sales
• Residential Homes
• Public Relations
• Direct Sales
• Sellers
• New Business Development
• Listings
• Short Sales
• Property Management
• Property
• Health
• Marketing
• Strategic Planning
• Relocation
• New Home Sales
• Customer Service
• Referrals
• New Homes
• Contract Negotiation
• Single Family Homes
• Business Development
• Negotiation
• Residential
• Real Estate Transactions
• Investors