Kelly Contratto

Senior Corporate Trainer @EchoStar Corporation

Marietta, GA, US

Responsible for operational training support. This includes but is not limited to:Strategically facilitate remote and in person training for 175 National Team of Managers, Trainers and Instructional Designers supporting new hire training, daily operations, leadership development, new trainer certifications, varies certifications and third party fulfillment -Impacting 4 Regions of 93 Internal Offices,~245 Managers and TechniciansSupport Leadership Development by leveraging my knowledge, leading sessions, incorporating feedback to foster a positive work environment -Resulting in a 99.3% experience survey score from 2024Collaborated on creation, Launched, Delivered and on 9 Leadership development trainings with National Leadership, Instructional Design Team and Operational Field FeedbackImplemented, designed, and launched Trainer ROAR documentation, Onboarding Trainer Guides, and Evaluation Guides of Trainers and New Hire Technicians with collaboration of Leadership expectationsNational lead on curriculum project management updates for certification classes Training, Development, and CollaborationLead of the Regional Training Facility for the South-East Region

Georgia Highlands College

Associate's degree

Kennesaw State University

Bachelor of Science (BS)