Kelly Clonan
Program Manager i Government Liaison @Pacific Gas and Electric Company
Signup · Get unlimited contacts
WORK HISTORY
Program Manager i Government Liaison @Pacific Gas and Electric Company
Build strong relationships with City Public Works Directors across the East Bay and Diablo divisions, supporting faster project approvals and improved customer and agency satisfaction.•Resolve field and customer communication issues, reducing escalations by 27% within three months and improving customer satisfaction.•Executed Breakthrough and Joy@Work plans, driving a 10% increase in employee engagement.•Managed weekly Transmission & Substation (T&S) newsletters, achieving 50%+ readership and sustained organizational engagement.•Researched, analyzed, and responded to T&S inquiries and issues, developing progress markers, “Share My Day” content, and targeted newsletter story recommendations.
EDUCATION
University of Phoenix
Organizational Management, Masters in Business
University of California, Berkeley
Course, Advanced Marketing
San Diego State University
Bachelor of Arts - BA, Business Communication
SKILLS
ABOUT KELLY CLONAN
I build campaigns and programs that drive real engagement and action. As a Government Liaison at PG & E, I connect public agencies, internal teams, and external partners—turning complex, regulated initiatives into clear strategies that move work forward.I’m highly collaborative and results‑focused, blending smart strategy with bold execution to improve adoption, participation, and stakeholder experience. Always focused on what moves the needle—and makes it stick.Strategizes. Executes. Optimizes. Collaborates. Analyzes. Innovates. Leads.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.