Kelly Aulph
Portfolio Specialist @Lyrasis
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WORK HISTORY
Portfolio Specialist @Lyrasis
Self-Managed large territory for members, coordinated member renewal pricing for multiple Vendor products on a quarterly •Communicate with Vendors and members on a regular basis regarding renewal and new pricing, cancelations, access, and any product questions.•Communicate and work with cross-functional teams regarding new Vendors, Vendor concerns, and member pricing and concerns.•Send weekly reports to Vendors regarding member renewal status.•Cover support channels – emails, phone, and online chats 2 times a week while maintaining regular workload.
EDUCATION
Walsh College
BBA, Management
Michigan Real Estate License
Real Estate
SKILLS
ABOUT KELLY AULPH
I am a self-starter with a high level of integrity. Practices Active listening, empathy, thoroughly understanding concerns, and addressing issues with a solution-oriented approach.• I’m Innovative, kind, empathetic, and enthusiastic.• I’m client-oriented with excellent verbal and written communications skills.• Thrives working independently or in a team environment• Superior problem-solving skills.5 STAR REAL ESTATE REVIEWS:
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