Kelly Aulph

About Kelly Aulph

I am a self-starter with a high level of integrity. Practices Active listening, empathy, thoroughly understanding concerns, and addressing issues with a solution-oriented approach.• I’m Innovative, kind, empathetic, and enthusiastic.• I’m client-oriented with excellent verbal and written communications skills.• Thrives working independently or in a team environment• Superior problem-solving skills.5 STAR REAL ESTATE REVIEWS:

Experience

1. Portfolio Specialist

   Lyrasis

   Feb 2024 — Present

   Self-Managed large territory for members, coordinated member renewal pricing for multiple Vendor products on a quarterly •Communicate with Vendors and members on a regular basis regarding renewal and new pricing, cancelations, access, and any product questions.•Communicate and work with cross-functional teams regarding new Vendors, Vendor concerns, and member pricing and concerns.•Send weekly reports to Vendors regarding member renewal status.•Cover support channels – emails, phone, and online chats 2 times a week while maintaining regular workload.

Education

• Walsh College

  BBA, Management

  2007 — 2009

• Michigan Real Estate License

  Real Estate

  1998 — 1998

Skills

• Marketing
• Sales
• Crm
• Training
• Strategy
• Customer Service
• Product Management
• Business Development
• Marketing Strategy
• Selling
• Leadership
• Team Building
• Program Management
• Analytics
• Customer Satisfaction
• Sales Presentations
• Organizational Effectiveness
• Strongly Self-Motivated
• Microsoft Office
• Negotiation
• Coaching
• Forecasting
• Work Ethic
• Time Management
• Resume Writing
• Real Estate
• Account Management
• Working with First-Time Home Buyers
• Social Media