Kelly Sharpe

About Kelly Sharpe

Technology and Renewals Sales Operations professional with 12+ years of experience driving process improvement across Sales and Services organizations. I work at the intersection of business and technology, leading system enhancements, enablement initiatives, and data-driven operational strategy.My role combines product ownership, sales operations strategy, and emerging AI enablement — translating business needs into scalable solutions that improve efficiency, visibility, and decision-making. I partner closely with technical and business teams to optimize Salesforce CPQ, contract workflows, and end-to-end services processes.Passionate about building systems that empower teams, simplify complexity, and support scalable growth.

Experience

1. Strategic Ai Solutions Lead - Services Data Managment

   Hitachi Vantara

   May 2025 — Present · Atlanta, GA, US

   Lead the development and implementation of AI strategies that align with business objectives and drive innovation across the Renewals organization.Oversee end-to-end processes including the design, development, deployment, and continuous improvement, ensuring scalability, efficiency, and alignment with evolving business needs.Collaborate cross-functionally with Renewals, Product, Operations, and Sales teams to gather system requirements, identify opportunities for automation and optimization, and integrate AI solutions that enhance operational workflows and sales effectiveness.Drive improvements in systems and tools by translating business requires into technical requirements, ensuring seamless integration and adoption.Design and deliver analytics solutions, including dashboards and reporting frameworks, to provide actionable insights that support strategic decision-making and performance tracking within the Renewals organization.

Education

• ETEC - Escola Técnica Estadual de São Paulo

  Technical Diploma, Computer Science and Networking

  2010 — 2011

• UNIBTA - Centro Universitário

  Bachelor's degree, Database Administration and Computer Programming

  2012 — 2014

Skills

• Sql
• Microsoft Sql Server
• Linux
• Mysql
• Uml
• Databases
• Microsoft Office
• Microsoft Word
• Html
• Microsoft Excel
• Microsoft Windows
• Oracle
• Operating Systems
• Javascript
• Child Development
• Communication
• Creative Problem Solving
• Social Media
• Sistemas Operacionais
• Banco De Dados
• Inglês
• Linguagens E Tecnologia Para Banco De Dados ( Sql Server)
• Modelagem De Sistemas
• Gestão De Softwares E Aplicativos
• Lógica De Programação
• Programação Para Internet (Php, Html)
• Programação Para Computadores (Java, C#, Delphi)
• Instalação E Manutenção De Computadores
• Designer E Criação (Photoshop, Corel, Fireworks E Correlatos)
• Conceitos De Redes De Computadores
• Analise De Negócios
• Engenharia De Software
• Photo Filtre Studio
• Trabalho Em Equipe
• Gestão De Sistemas
• Programação De Computadores
• Etl
• Tutoring
• Macromedia
• Arthrh