Kelly C.
IT Application Solutions Leader: Veeva Vault Platform and Architecture
- Role
- Manager of Global Commercial and Medical Solutions, Global Business Effectiveness at Novocure
- Location
- Sacramento, CA, US
- LinkedIn followers
- 500 followers
About Kelly C.
I am an experienced business leader with a strong background in enterprise applications…
Experience
Manager of Global Commercial and Medical Solutions, Global Business Effectiveness
Jan 2023 — Present
Led, managed, and influenced business partners in the optimization of Veeva to support Novocure’s operations, research, and strategic initiatives- Revived non-used, misaligned MedComms Vault to meet requirements, leading to an increase of users from 0 to 50+, and 50% improvement in productivity of medical content creation. Increased medical inquiry efficiencies by 80%+ by implementing Medical Inquiry based on requirements- Led and managed optimization projects for PromoMats Vault, to fully leverage existing functionalities and enhancements to better align with business processes and requirements, resulting in 60%+ efficiencies in approval processes and material development. Software development lifecycle (SDLC) processes applied- Solved Vault-related issues by alleviating pain points and fixing bugs and misconfigurations enhancing end-user experiences and increasing adoption- Provided hands-on system architecture of Veeva Vault including workflows, objects, fields, and security administration- Built collaborative relationships with key internal stakeholders, quickly becoming a trusted leader and go-to problem solver- Led Veeva Vault integrations, working closely with vendor teams to set up a CRM integration allowing CLM content to be easily consumed by sales teams- Created strategic growth plans and roadmaps for new enhancements for continuous Veeva improvements. Devised a release cycle and triage process for upgrades & fixes, ensuring users were better informed- Co-authored Standard Operating Procedures (SOPs) for approval processes related to Veeva. Increased positive outcomes for internal / external audits by driving adherence to these SOPs- Exposed various metrics and KPIs via Veeva reports and dashboard, improving material efficiencies and increasing transparency for faster time to market of materials- Provided guidance for implementation of Veeva eTMF Clinical Vault, helping team avoid any pitfalls.
Education
UCLA Anderson School of Management
Master of Business Administration (MBA)
University of California, Santa Barbara
Bachelor of Arts (B.A.)
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