Kelly Yen
Director @Deloitte
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WORK HISTORY
Director @Deloitte
Houston, TX, US
ExxonMobil, Avangrid.
EDUCATION
University of Houston
BS, Business Administration and Management, General
SKILLS
ABOUT KELLY YEN
Accomplished IT and product executive with 25+ years’ experience driving enterprise-scale integration, digital transformation, and innovation in the energy sector. Proven leader of cross-functional teams and large scale programs, with deep expertise in IT strategy, regulatory compliance, data governance, and customer-centric technology solutions. Adept at executive communication, stakeholder management, and delivering measurable business value across deregulated energy markets-Proficient in analyzing complex situations to provide strategic solutions for company growth-Demonstrated leadership skills in resource planning, budget planning, and team management-Lead team through the ideation, technical development, and launch of innovative products-Skilled in developing and implementing comprehensive business plans to support cost-effective operations and market development-Extensive experience in the end-to-end Order to Cash process, including customer care, self-service, and marketing UI/CX solutions, device management, billing, invoicing, credit/collections, and financials-Familiar with SDLC Methodologies, Agile, SCRUM, SDLC/Waterfall-Strong experience with cross-functional team integration and internal/external integration-Solid knowledge of the Utility industry in both regulated and deregulated markets—including Texas (ERCOT), East (PJM, NY, MI, and NE ISOs).
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