Kelly Walsh
Sr. Retail & Business Leader | Sports & Entertainment
- Role
- Sr Retail Operations Manager and Buying Team, Nhl Ahl at BDA, LLC
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Kelly Walsh
Retail Leader | Brand Builder | Fan Experience Strategist I provide leadership in retail operations, I have driven performance and customer engagement for some of the Pacific Northwest’s most iconic sports franchises—including the Seattle Kraken, Mariners, and Seattle Storm. I specialize in multi-store management, KPI-based strategy, and fan-first merchandising, with a proven track record of launching high-performing retail locations from the ground up. Known for my ability to blend data, culture, and operations, I have overseen multimillion-dollar retail footprints, built standout teams, and led activations that topped NHL benchmarks in per-cap spend, UPT, and customer satisfaction. My leadership style is rooted in coaching, clarity, and collaboration. Whether managing flagship retail teams, driving a launch calendar, or supporting tech integrations across stores, my goal is the same: create a world-class customer experience and build teams that thrive. I am now open to new opportunities in retail leadership, brand operations, or experience strategy—with a special interest in organizations that value purpose, creativity, and connection.
Experience
Sr Retail Operations Manager and Buying Team, Nhl Ahl
Jun 2022 — Present · Woodinville, WA, US
Education
University of Washington
Bachelor of Arts - BA
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