Kelly Thorp

Delivery Executive | Servant Leader | Expert in Project Management, Digital Solutions, and Team Leadership | Driving Client Success and Operational Excellence

Role
Chief of Staff, Office of the COO at Federated Service Solutions
Location
Plymouth, MI, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Kelly Thorp

Experienced Delivery executive with proven results managing organizational change and agility- Client engagement professional- Strategic problem solver- Program management with business development focus- Skilled communicator and writer- Change management focused- Leader & facilitator of internal partnershipsSpecialties: Audit, Risk and Compliance, Business Development, Digital Project Management, Enterprise Program Management Office (PMO), Financial Management, IT Governance, Process Design and Improvement, Program Management, Program Delivery, Project Delivery, Project Management Methodology, Project Management Process, Project Portfolio Planning, Project Prioritization, Quality Assurance, RFP Process, Resource Capacity Planning, Resource Management, SDLC, Strategic Planning, Vendor Management

Experience

  1. Chief of Staff, Office of the COO

    Federated Service Solutions

    Sep 2025 — Present · Plymouth, MI, US

    Working with the Chief Operating Officer to execute strategic initiatives, track progress on key organizational goals, remove obstacles, and streamline internal processes to improve interdepartmental communication and workflow.

Education

  • Michigan State University

    BA, Journalism

Skills

  • Process Improvement
  • Management
  • Business Process
  • Business Process Improvement
  • IT Strategy
  • Risk Management
  • Project Delivery
  • Compliance
  • Internal Communications
  • Project Portfolio Management
  • Vendor Management
  • Outsourcing
  • Strategic Planning
  • Strategy
  • Portfolio Management
  • Enterprise Software
  • Pmo
  • Pmp
  • Leadership
  • Business Analysis
  • Quality Assurance
  • Service Level Management
  • Change Management
  • Project Governance
  • Audit Management
  • Project Management
  • Sdlc
  • Program Management
  • Cross-Functional Team Leadership
  • Consulting
  • Process Design

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Kelly Thorp — Chief of Staff, Office of the COO at Federated Service Solutions in Plymouth, MI, US | Unifers