Kelly Thomas
Patient Support Representative @Multicare Capital Medical Center
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WORK HISTORY
Patient Support Representative @Multicare Capital Medical Center
Olympia, WA, US
Perform daily check in and outs while ensuring all insurance information is accurately verified prior to appointment arrival-Collect a minimum of $51 in copays and past due balances on a daily basis to contribute to Capital ENT department monthly goal-Assist patients in making appointments based off referrals, follow ups, and new conditions while maintaining a professional manner-Accommodating patients with alternative options when rescheduling appointments due to providers availability in clinic.
EDUCATION
Johnson & Wales University
Bachelor of Science (BS)
Kaplan University
MBA
SKILLS
ABOUT KELLY THOMAS
Employee of the year (2016). MBA experienced hospitality professional.
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