Kelly Sylvester

About Kelly Sylvester

Accomplished, growth-driven professional, with extensive years in all aspects of operations management, with emphasis on human resource functions, accounting and finance, and sales, and marketing. Expert at resolving problems and enhancing operational efficiencies, while ensuring successful execution of company’s strategic initiatives. Armed with proven history of success in increasing revenues and reducing costs. Effective at establishing lifetime and top-producing relationships with staff, stakeholders, management, and clients.

Experience

1. Chief Operating Officer

   Instant Jungle Llc

   Jun 2016 — Present · Orange County, CA, US

   Oversight of financial and daily operations of the company with $6M revenue, including management of 43 employees and daily monitoring of inventoryRecruitment and hiring of qualified professionals and administration of payroll, benefits, and HR complianceManagement of workers compensation claims and injury lawsuits with insurance claims adjustors or brokerLeadership in driving efficiencies and good business practices in office processes and organizational structureDevised and executed a plan to ensure compliance of the company with legal requirements and other human resource regulations, which entailed revamping pay schedule and forms complianceReduction of debt by more than $800K and achievement of operating cash requirements by executing critical cost-cutting procedures and cash flow/cost controls that drove significant increase in cash flowDriving force in implementing a consistent cost-center accounting that resolved any discrepancies in historical data of sales and chart of accounts and general ledgerSuccessful facilitation of accurate labor cost tracking through the implementation of a new payroll system with complete employee self-service portal and phone applicationGeneration of significant savings for the company through elimination of overspendingReduction of inventory errors by introducing GoCanvas application for field maintenance technicians, which led to paperless inventory monitoringLaunch of the Employee of the Month programFacilitation of monthly meetings for information sharingIntegral role in developing and implementing the following initiatives: Inventory and stock keeping unit (SKU) system to ensure accurate plant costs and marginsOrganizational structure to develop departments; establish chain of command; and enhance workflowVendor insurance tracking to ensure vendor compliance with all insurance requirements; andPurchase order system to monitor plant procurement

Education

• University of Southern California

  Bachelor of Arts (B.A.), International Relations

  1980 — 1983