Kelly Staples
Medical Claims Analyst Team Lead @ Reliable Respiratory | Insurance Reimbursement, Provider Issue Resolution
- Role
- Customer Service Specialist at Public Lands
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Kelly Staples
With over eight years at Reliable Respiratory, my focus lies in leading a team to ensure accurate medical claims analysis and insurance reimbursements. Our team\'s dedication to understanding diverse insurance policies and fee schedules has streamlined the claims process, enhancing customer satisfaction.Collaborating across departments, we tackle provider issues effectively and contribute to valuable accounts receivable projects. Strong in social networking and time management, I empower patients with clarity on their accounts, while ensuring compliance with billing and documentation standards.
Experience
Customer Service Specialist
Sep 2024 — Present · Framingham, MA, US
Front End Lead
Education
Centre College
Bachelor’s Degree, History
2011 — 2015
Skills
- Marketing
- Nonprofits
- Teamwork
- Customer Satisfaction
- Time Management
- Citrix
- Microsoft Office
- Strategic Planning
- Fundraising
- Powerpoint
- Customer Service
- Event Management
- Public Speaking
- Social Networking
- Social Media
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