Kelly Shreve
Senior Customer Success Manager @Forrester
New York, NY, US
EMAILS
k••••••@forrester.com
MOBILE NUMBERS
+16•••••••30
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WORK HISTORY
May 2022 — Present
Senior Customer Success Manager @Forrester
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New York, NY, US
EDUCATION
2009 — 2010
Fashion Institute of Technology
Fashion Merchandise and Management
2005 — 2009
Notre Dame Academy
Diploma
2010 — 2013
University of Massachusetts Amherst
Bachelor of Arts (BA), Economics
SKILLS
Microsoft OfficeSalesCold CallingSocial MediaTranslationVisual MerchandisingSpanishSalesforce.comMicrosoft WordCustomer ServiceCrmFrenchEvent PlanningPowerpointMicrosoft ExcelNew Business DevelopmentSaasPublic SpeakingLeadershipManagementMarketingOs XMac Os XCreative MerchandisingData EntryLead GenerationAccount MarketingWebsite LocalizationMarketing CommunicationsSocial NetworkingSocial Media Marketing
ABOUT KELLY SHREVE
Customer Success Manager Forrester ResearchForrester CX Champ (FCXC-I) certified for successful completion of CX Foundations and demonstrated competency in crafting a CX vision; building a customer-centric culture; conducting CX research; journey mapping; measuring CX; and telling the ROI story.
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