Kelly Nash

Product Owner Acn @ACN

Concord, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2023 — Present

Product Owner Acn @ACN

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US

Partner with global regions and cross-functional stakeholders to gather, refine, and prioritize requirements in alignment with strategic business goals.Manage sprint and release planning, tracking team velocity and progress using Jira and Confluence.Lead backlog refinement and participate in all Scrum ceremonies to support continuous improvement and team efficiency.Use SQL to analyze data, generating insights that guide business decisions.

EDUCATION

1997 — 2000

UNC Charlotte Belk College of Business

Bachelor of Science (B.S.), Marketing

SKILLS

Process ImprovementCall CentersCustomer ExperienceMicrosoft ExcelAnalytical SkillsManagementTeam BuildingTeamworkTeam ManagementTelecommunicationsAnalysisVisioSoftware DocumentationCoachingLeadershipOutlookContact CentersCustomer ServiceCross-Functional Team LeadershipCustomer SatisfactionTrainingQuality AssuranceProject ManagementTroubleshootingEmployee TrainingBusiness Process ImprovementBusiness AnalysisProject PlanningVendor ManagementCall CenterTeam Leadership

ABOUT KELLY NASH

A seasoned Product Owner and technology leader with 17+ years of experience driving delivery, process improvement, and digital transformation across global organizations. My career has spanned product ownership, technical delivery management, financial analysis, and program implementation—giving me a uniquely well-rounded perspective on how strategy, technology, and business operations intersect.I thrive at the intersection of data and delivery: transforming business needs into clear product requirements, managing complex global initiatives, and using SQL-driven insights to inform decisions. Known for building strong cross-functional relationships, improving processes, and enabling teams to work smarter, not harder.I\'m passionate about optimizing systems, elevating collaboration, and delivering products that solve real business problems — and I bring a continuous-improvement mindset to every team I partner with.

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