Kelly Ryan

About Kelly Ryan

Strategic and forward-thinking HR leader with deep expertise in partnering with Technology, Data, and Security organizations to drive business outcomes through people strategy. I specialize in building high-performing, globally connected teams and shaping HR frameworks that enable innovation, agility, and scalability across complex, technical environments.As the HR Business Partner to enterprise technology and cybersecurity leaders, I translate business strategy into actionable talent, culture, and organizational solutions—spanning workforce planning, leadership development, and organizational design. I’m passionate about fostering an employee experience that empowers technical talent to do their best work while aligning to enterprise priorities.My approach combines strategic vision with practical execution, balancing business results with people impact.

Experience

1. HR Business Partner, Enterprise Technology & Security

   Citizens

   Jun 2021 — Present

   I serve as a strategic advisor to the leadership team and drive a comprehensive people plan across our Enterprise Technology & Security. I create and drive talent strategies that align with business priorities, foster a culture of innovation, and elevate organizational performance. My role spans workforce planning, leadership development, and organizational design—ensuring our teams are future-ready and deeply connected to our mission. I also lead transformative initiatives, including the buildout of our Global Capability Center, unlocking and connecting robust talent pipelines. I am passionate about building inclusive, high-performing cultures. From designing unique upskilling initiatives to robust retention & engagement initiatives, I champion efforts that create belonging and empower employees to thrive as part of a comprehensive Employee Value Proposition. I also play a key role in talent development and succession planning, helping shape the leadership bench for tomorrow. With a reputation for agility, collaboration, and strategic foresight, I help leaders navigate complexity, unlock talent potential, and deliver measurable impact across the enterprise.

Education

• Caldwell University

  Psychology, Liberal Arts

  2008 — 2011

• University of Rhode Island - College of Business

  Master of Business Administration (M.B.A.)

  2014 — 2016

• Bryant University

  Applied Psychology

  2011 — 2012

Skills

• Event Planning
• Business Planning
• Crm
• Social Media
• Process Improvement
• Business Development
• Financial Analysis
• Human Resources
• Microsoft Office
• Sales
• Accounts Payable
• Teamwork
• Time Management
• Inventory Management
• Invoicing
• Spss
• Leadership
• Customer Service
• Strategic Planning
• Employee Relations
• Retail
• Management
• Team Building
• Auditing
• Sap
• Insurance
• Photoshop
• Social Networking
• Social Media Marketing
• Data Analysis
• Process Scheduler
• Research
• Data Entry
• Outlook
• Marketing
• Leadership Development
• Project Management
• Powerpoint
• Microsoft Excel
• Fundraising