Kelly Ryan

About Kelly Ryan

I am a results‑driven People Operations professional with 6+ years of experience spanning…

Experience

1. HR Operations Specialist (Senior Associate, People Strategy Operations)

   Publicis Sapient

   Mar 2022 — Present

   Support and optimize various operational functions of the People Strategy domain, including performance management, career development, total rewards management, and mobility support, resulting in increased efficiency and employee satisfaction.• Owned critical tracks within the employee lifecycle, such as immigration and relocation, promotions, and actively contributed to projects such as engagement surveys, data integrity initiatives, and COVID-19 responses.• Collaborate closely with People Strategists (HR Business Partners) and global People Shared Services teams, establishing a strong client-facing presence with business leaders and individuals across the organization to align HR strategies with business objectives.• Played an active role in the DEI Committee and Team Fun Planning, fostering an inclusive workplace culture and contributing to the development of programs that promoted diversity and inclusion among employees.• Develop and maintain trusted relationships with business leaders, people managers, and employees, fostering an environment that encouraged open communication and proactive engagement.• Counsel employees and business leads in Employee Relations issues, handling inquiries regarding people policies, procedures, and programs, demonstrating proficiency in managing complex situations and investigations.• Design, create, and implement policies, processes, and programs aimed at enhancing employee experiences, building inclusive environments, and promoting the organization\'s core values, ensuring alignment with industry best practices.• Encourage workplace behavior aligned with core values, addressed workplace concerns with maturity and empathy, and played a pivotal role in creating a safe, inclusive, and collaborative environment where employees could thrive and grow.

Education

• Fort Lewis College

  Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

  2011 — 2014

• University of Regensburg

  Bachelor's degree, Business Administration and Management, General

  2013 — 2013