Kelly McGoldrick Rogers
Senior Customer Success Manager, Mid-market @HubSpot
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WORK HISTORY
Senior Customer Success Manager, Mid-market @HubSpot
EDUCATION
North Carolina State University
Bachelor's of Science, Middle Grades Education, Language Arts & Social Studies
ABOUT KELLY MCGOLDRICK ROGERS
Strategic Customer Success leader with 6+ years of experience helping businesses—from high-growth startups to enterprise organizations—maximize the value of their CRM, marketing automation, and customer engagement strategies.Currently at HubSpot, I serve as a trusted advisor to C-level stakeholders across Marketing, Sales, and Success, aligning technology with KPIs and long-term business goals. Whether I\'m managing my book of business, scaling onboarding programs, or leading strategy sessions to boost product adoption, my mission is the same: make complexity simple, and help customers win. What sets me apart is a deep commitment to cross-functional collaboration and scalable impact. From building onboarding systems for small businesses, to shaping inclusion culture and mentoring new hires, I bring curiosity, empathy, and results to every interaction.My background in education sharpened my ability to translate ideas, teach with clarity, and build relationships fast—skills that now help me engage customers, empower teams, and drive long-term retention.SpecialtiesCustomer Success Strategy | CRM Optimization | Scaled Onboarding | Stakeholder Engagement | Webinar Facilitation | AI Tools | Marketing Tech | EdTech | Cross-Functional Collaboration | Retention & Growth | Remote Team Leadership
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