Kelly Rodriguez

Call Center Operations

Role
Sr Manager Customer Experience at Cochlear
Location
Englewood, CO, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Kelly Rodriguez

High energy, accomplished Director of Call Center Operations with strong leadership qualities and a diversified background in Sales/Account Management. Recognized as a team builder with demonstrated effectiveness in partnering with others to meet corporate goals. Extensive achievements based on strong analytical, problem solving and organizational skills. Proven ability to manage several hundred employees at once, develop business plans, create and manage monthly and annual departmental budgets, review and improve current procedures and create new processes. Extensive experience working with the Sales Team closing several multimillion dollar accounts for the company.

Experience

  1. Sr Manager Customer Experience

    Cochlear

    Sep 2016 — Present · Centennial, CO

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Kelly Rodriguez — Sr Manager Customer Experience at Cochlear in Englewood, CO, US | Unifers