Kelly Richmond

About Kelly Richmond

Could your customer experience team be doing more for the growth of your business? Are you concerned the top-end of your sales funnel isn\'t full? Are you getting the ROI you expected from your digital marketing? Have you ever considered owning your own business? The Company EagleONE is a technology-enabled group of subject matter experts specializing in three service lines: Customer Experience, Lead Generation, and Digital Marketing. Using our twelve core solutions, we partner with companies to help them exceed customer expectations, expand market share, and enhance digital reach. We are a privately held, faith-based company with over 150 years of collective executive-level experience. We help clients Engage, Evolve & Elevate. The Service Lines 1. Customer Experience Solutions Inbound: Phone, Chat, Email Outbound: Phone, Chat, Email Market Research BPO 2. Lead Generation Solutions Outbound Appointment Setting LinkedIn Marketing Email / Text Marketing List / Search Generation 3. Digital Marketing Solutions SEO SEM Social Media Loyalty Platform The Approach EagleONE deploys a build-to-suit approach to solve client needs. We begin with the client’s goal, focus on their prospect populations, and custom-build the solutions, choosing only the core competencies that will yield the best ROI. The compilation of competencies promotes a quantifiable, client-centric approach to maximize the marketing investment. We focus on the right tools for the right reasons at the right time. The Next Step None of our solutions are for everyone, so we encourage a brief discovery call. It will focus on you, your value proposition, your target populations, and your necessary ROI. It will last 15 minutes, and we design it to gather information for an informed assessment of your situation. If you\'d like to chat, schedule some time with me, and I’ll be happy to explain. K••••••••@eagle1group.com

Experience

1. Executive Director, Partnerships

   Eagleone Group

   Nov 2018 — Present · Cincinnati, OH, US