Kelly Reynolds

About Kelly Reynolds

QualificationsRetired professional with 40+ years in business management including team leadership project management, cross-functional team leadership, sales operations, customer service, budgeting, profit and loss and personnel development. Specific qualifications and include:General Business:Responsible for annual departmental budget of $1.5M with 42 employees. Excellent rapport and understanding of fiscal and legal issues.Responsible for 50% annual sales revenues of $23MCreated and maintained \"Customer Satisfaction\" program and including all training documentation and reporting tools and Executive Management review.Created and maintained online Training Program for a variety of job functions. Responsible for training and development and reporting of Excellent communication skills both written and verbal. Excellent proficiency in desktop management and software usage.Team Leadership:Performing daily management of cross-functional teams to achieve goals against timelines and budget constraints. Motivating team members to excel and deliver quality product and service.Specialties: budget management, ceo, closing, contact management, customer relations, customer satisfaction, customer service, functional, hiring, leadership, marketing, meeting facilitation, microsoft windows 98, personnel, presentation skills, process engineering, profit and loss, program management, purchasing, reports, sales, sales management, supervisory skills,

Experience

1. Tasting Room Associate

   Seven Hills Winery

   Feb 2023 — Present · Walla Walla, WA, US

Education

• Boise State University

  Bachelor of Business Administration (BBA), Marketing

  1978 — 1982

• Boise State University

  BBA, Marketing

  1978 — 1982

Skills

• Program Management
• Budgets
• Team Leadership
• Crm
• Sales
• Training
• E-Commerce
• Cross-Functional Team Leadership
• Account Management
• Project Management
• Strategic Planning
• Saas
• Management
• Leadership
• Marketing