Kelly R.
SVP, Director of Customer Experience @Choice Bank
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WORK HISTORY
SVP, Director of Customer Experience @Choice Bank
Minneapolis, MN, US
Lead enterprise-wide programs focused on earning new, and strengthening existing customer relationships.Responsible for Marketing, Product-Cash Management, SBA, CRA, and Residential Lending teams.
EDUCATION
University of Wisconsin-Eau Claire
Bachelor of Science, Business Administration / Organizational Communications
ABOUT KELLY R.
20+ yr business professional with a strong background in solving business problems and providing thought leadership- Systems thinker who connects the dots between employee engagement, customer loyalty and shareholder return- Employs customer strategy by integrating voice of the customer insight to achieve bottom line results- Leads with passion and knowledge to inspire great change in others- Possesses highly effective leadership skills that foster long term collaboration among corporate teams- Demonstrates targeted leadership by recognizing the top, growing the middle and mitigating the risk of the bottom- Thrives in a culture where there is willingness and a need for new competencies that result in profitable growth.
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