Meg Earll Kelly
Curious Researcher | Customer Advocate
- Role
- Customer Insights Researcher at Strategyn
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Meg Earll Kelly
I am energized by enhancing the consumer experience using data. I execute qualitative and quantitative research as an individual contributor, project manager, and facilitator. I specialize in developing VoC programs and leading qualitative research studies using the Jobs-to-be-done methodology when paired with the Outcome Driven Innovation Process. I leverage customer insights data to develop strategic cross-functional initiatives allowing businesses to improve their products and retain lifelong customers. In addition to my previous work for non-profits and start-ups, I presently lead successful research engagements for B2B and B2C clients in the automotive, finance, healthcare, and IT industries.
Experience
Customer Insights Researcher
Dec 2022 — Present
Education
Covenant College
Bachelor of Arts - BA
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