Kelly Meers
Director Customer Experience and Business Process Management @Shell Energy
Houston, TX, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2022 — Present
Director Customer Experience and Business Process Management @Shell Energy
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The Woodlands, TX, US
EDUCATION
N/A
Northeastern University
Business
SKILLS
ProjectsResearchSupply ManagementDeferred CompensationChange ManagementLeadershipOutsourcingMergersProcess ImprovementManagementTeam BuildingTrainingBusiness StrategyManagerial FinanceMergers & AcquisitionsCall CentersTechnical SupportBusiness AnalysisFinancial RiskCrm
ABOUT KELLY MEERS
Specialties: Change Management, business requirements and QA, Business Process Improvement and Operations Specialist leveraging Six Sigma, Total Quality Management, Recruiting, Training, Knowledge Management, Employee Engagement, Facilities Management, Outsourcing, Contracts/Vendor Management and Technology Implementation skill set and experience to support successful change.
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