Kelly Maynard
- Role
- Senior Director of Operations at Ally
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Kelly Maynard
A multi-dimensional and results-oriented Senior Director of Operations with a…
Experience
Senior Director of Operations
Aug 2017 — Present
Spearhead the execution of strategic, operational vision by delivering strong performance outcomes across digital underwriting operations. Operations Optimization: Establish policies and procedures to drive operational effectiveness and meet business needs. Ensured seamless execution of operations initiatives as the primary liaison across LRG, QC, QA, Internal Audit, Risk, and Consumer Credit Operations. Digital Underwriting: Partner in the development of best-in-class products and programs. Deliver successful implementation of digital underwriting initiatives that support the digital strategy by leveraging existing resources; channels include Defi, CarSaver, AutoNation, and CarMax. Build tailored, flexible digital writing platforms while leveraging digital strategy to uncover growth opportunities. Testing & Training: Create, develop, and deploy streamlined testing and training plans across all projects and programs to meet operational business requirements; develop and facilitate all underwriting, new hire, and annual refresher training programs. Due Diligence: Launched successful due diligence program that supports developing partnerships with 3rd parties through forward flow agreements and bulk asset purchases. Vet prospective partner policies and procedures, develop operational oversite, escalate potential issues, and recommend remediation. Administration: Lead operations team in strengthening administration functions, including EAC validations, business resumption plans, RCSA, and living will. Guide teams in reviewing and managing non-risk and low-risk reports, including aged credit policy review, stip removal, missed management review, ECOA, and multiple credit bureaus. Facilitate a greater line of sight to underwriters and managed territories, reducing the burden on CAMs and seniors.
Education
Indiana University Bloomington
Bachelor of Arts (B.A.), Political Science
1989 — 1995
Skills
- Financial Analysis
- Financial Risk
- Underwriting
- Risk Management
- Credit Risk
- Credit
- Financial Statement Analysis
- Banking
- Loan Origination
- Credit Analysis
- Finance
- Commercial Lending
- Loans
- Loss Mitigation
- Mergers & Acquisitions
- Portfolio Management
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