Kelly Lein

Event Manager @Virgin Hotels

Chicago, IL, US

Works with clients and groups to plan and detail room blocks, meetings, and social events• Keep an open line of communication with booked clients including addressing all questions and concerns regarding menu selection, room setup, AV, event enhancements, schedules/timelines, and rooming list input/changes/finalization• Finalize client bookings by approving banquet checks and final folios, working with accounting to secure final payments in a timely manner and promoting repeat business• Work seamlessly with Sales Managers, Banquet Managers and all departments as needed, including on-site management of events• Compose BEOs and group resumes to be distributed to all departments, and lead the corresponding meetings

Bradley University

Bachelor’s Degree, English Language and Literature, General

Moraine Valley Community College

General Education