Kelly Kolling
Director of Agency Operations @Coldspark
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WORK HISTORY
Director of Agency Operations @Coldspark
Pittsburgh, PA, US
EDUCATION
Kaplan University
BS, Psychology (Behavioral Analysis)
Capella University
MS, Psychology, Industrial/Organizational
SKILLS
ABOUT KELLY KOLLING
As a Director at Barber School of Pittsburgh for over nine years, I have a proven track record of planning and implementing strategies that align with the corporate vision and objectives, and drive business growth and profitability. I am a trusted advisor and strategic partner to the executive leadership team, providing insightful analysis of operations, key projects, and performance metrics to guide critical decision-making and steer business transformation and growth.With a Master\'s degree in Industrial/Organizational Psychology and skills in employee benefits, human resources, and employee training, I am adept at cultivating a culture that inspires high-performance and values individual contributions. I lead and support a team of 13 direct reports across two locations, overseeing all operational functions, including recruiting instructors, administrative operations, financial aid, student admissions, and regulatory compliance. I have transformed the institute\'s performance, increasing student enrollment, staff, and revenue significantly, while optimizing operational efficiency and quality. My mission is to empower individuals and teams with the tools, knowledge, skills, and confidence to achieve challenging goals and deliver exceptional outcomes.
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