Kelly Jifon Ahiakwo
Snr Customer Quality Engineer @Cirrus Logic
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WORK HISTORY
Snr Customer Quality Engineer @Cirrus Logic
Austin, TX, US
Quality Owner of full product portfolio for Top-Tier Customer.• Manage/drive timely closure of customers’ issues, including oversight of the initiation and closure of root cause and corrective/preventative actions.• Manage/drive Supplier-related investigations to root cause, verification, implementation and monitoring of corrective/preventive actions• Interdepartmental collaboration to ensure component quality and reliability, making recommendations for improvement.• Lead and participate in customer proposal of programs/activities as requested/required.• Presentations to upper management/leadership on customer/supplier-related issues.• Being the “voice of the customers” to drive/influence the implementation of programs that will lead to products and service quality improvement.
EDUCATION
Texas A&M University-Kingsville
Master of Science - MS, Engineering/Industrial Management
Texas A&M University-Kingsville
Bachelors of Science, Electrical Engineering
Southwestern Oklahoma State University
Bachelor of Science (BS), Engineering Technology, General
ABOUT KELLY JIFON AHIAKWO
Senior Customer Quality Engineer
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