Kelly Hood

Senior Director, Banking & Canada Strategy Lead @Salesforce

Saskatoon, SK, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2025 — Present

Senior Director, Banking & Canada Strategy Lead @Salesforce

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CA

Leading a high-performing team of Business Strategists dedicated to revolutionizing financial services through AI-powered transformation. Partnered with global banking, wealth management, asset management, and other institutions to architect next-generation technology transformations, customer experiences and operational models.Key responsibilities-Drive strategic advisory services for Fortune 500 financial institutions, orchestrating enterprise-wide AI and digital transformation initiatives-Lead go-to-market strategy and execution across the financial services sector and all industry verticals across the Canadian geo, identifying emerging needs and market trends-Guide clients through complex change management, ensuring successful adoption of AI-first solutions while maintaining robust governance frameworks-Develop and mentor a team of industry strategists, fostering innovation and excellence in client delivery-Shape enterprise deal strategy and architect complex commercial structures to accelerate growth and maximize deal value-Lead sales pursuits and strategic deal negotiations for high-value transformation opportunities-Facilitate territory planning, pipeline development, and revenue forecasting across sector portfolio-Build and maintain executive relationships with C-suite stakeholders to drive strategic partnerships and long-term value creation-Collaborate with product, engineering, and delivery teams to ensure solution feasibility and successful implementation-Leverage deep knowledge of Salesforce\'s platform capabilities, product roadmap, and industry solutions to inform transformation strategy and drive alignment between customer needs and platform innovation

EDUCATION

2013 — 2014

Leadership Saskatoon

Certificate in Leadership, Community and Business Leadership

2016 — 2016

University of Saskatchewan

Certificate in Project Managememt, Project Management

2010 — 2012

Dalhousie University

Various Financial Courses, Investments and Securities

2012 — 2014

CAAMP

Accredited Mortgage Professional, Finance, General

2003 — 2010

University of Saskatchewan

Bachelor of Arts (hons), Political Studies

SKILLS

GovernanceOperating BudgetsWeb DevelopmentStrategic Financial PlanningProduct DevelopmentStrategic CommunicationsGoal OrientedRegulatory ComplianceChange ManagementBankingRisk ManagementCommunity DevelopmentA3 ThinkingLean ThinkingFinancial AnalysisBrand DevelopmentCustomer Journey MappingProcess ImprovementStrategyPublic SpeakingManagementTeam BuildingStorytellingCustomer ServiceTime ManagementCapacity BuildingRetail DesignSales ManagementSalesPerformance ManagementStrategic PlanningLeadershipGrant WritingTeam LeadershipUser ExperienceCommunity EngagementCoachingBusiness DevelopmentProject ManagementBusiness Process Mapping

ABOUT KELLY HOOD

Experienced senior leader with 15+ years of industry and consulting experience specializing in design and implemention of product, process, technology and strategic solutions.Broad financial services and consulting career in sales, marketing and operations including program leadership, product development, executive facilitation, process engineering and celebrated success across many segments and programs. Creative and curious thought leader experienced in a variety of frameworks and models including lean and agile problem solving to deliver improved and sustainable outcomes. Utilizing a principle-based approach, rooted in design thinking and human centered change to improve products, services and strategy execution. Promoted through several sales and management roles in addition to product and service development in banking; ultimately reaching a senior leadership role leading a team overseeing the enterprise project portfolio, process re-engineering and digital transformation initiatives. A quest for growth and learning sponsored a move technology as a Business Strategy Consultant in Financial Services for Salesforce. Leveraging the power of the platform, best practices and industry expertise to accelerate business value and enhance the customer experience in a variety of customer engagements.My success is founded in my personal brand. I am driven but kind. Creative yet analytical. Visionary but realistic. Professional yet personable. Listen – Learn - Lead

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Kelly Hood — Senior Director, Banking & Canada Strategy Lead at Salesforce in Saskatoon, SK, CA | Unifers