Kelly Hanchett
Customer Communications Manager @Thames Water
Swindon, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2023 — Present
Customer Communications Manager @Thames Water
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A key part of the Customer Experience Design team, which strives to ensure our processes and policies provide great customer journeys. Bringing journeys to life, designing impactful end-to-end communications that skillfully navigate the customer through every step, from moving home to getting a leak repaired.
SKILLS
Market PlanningDirect MarketingBudgetsCustomer ExperienceCampaign ManagementProject ManagementIntegrated MarketingSegmentationLeadershipProduct MarketingDigital MarketingCustomer InsightManagementMarketingMarketing ManagementMulti-Channel MarketingProduct ManagementMarketing CommunicationsMobile MarketingCrmMobile DevicesBusiness Development
ABOUT KELLY HANCHETT
As a Customer Communications Manager at Thames Water, I am part of the Customer…
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