Kelly Gutschow

Customer Success Leader | 15+ Years in Healthcare Technology | Driving Adoption, Retention & Growth

Role
Customer Success Consultant at Redox
Location
Macomb, MI, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Kelly Gutschow

Customer Success and Technical Account Management leader with 20+ years of experience…

Experience

  1. Customer Success Consultant

    Redox

    May 2025 — Present · Detroit, MI, US

    These are some of the things I have assisted others with:CS Program Development & OptimizationOnboarding & Implementation ExcellenceEHR Integration SupportPatient & Provider Engagement StrategyData, Reporting & QBRsTeam Enablement Creating templates, playbooks, and workflows specific to health system accountsVoice of Customer & Feedback LoopsBridging CS and product teams for roadmap alignment

Education

  • Western Michigan University

    2000

    1995 — 2000

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Kelly Gutschow — Customer Success Consultant at Redox in Macomb, MI, US | Unifers