Kelly G.
Asset Management - Commercial Real Estate
- Role
- Specialist, Tenant Relations and Property Management at Marquee Development
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Kelly G.
With a dynamic background spanning commercial real estate management and professional basketball operations, I bring a unique perspective and skill set to my work. Most recently, I have been serving as the Specialist of Tenant Relations and Property Management for Marquee Development. A full-service real estate developer who specializes in mixed-use sports and entertainment districts. Before my transition into commercial real estate, I built a career in the NBA, working in basketball operations for two franchises and interning with a premier sports agency as well as spending time as a graduate assistant coach with a Division 1 men\'s basketball program. This experience in a fast-paced, competitive industry honed my ability to work under pressure, adapt quickly, and communicate effectively across teams and leadership. The strategic, team-oriented mindset I developed has been invaluable as I moved into real estate, allowing me to bring innovative solutions and a client-focused approach to my current role. Combining my experience in sports and real estate, I offer a unique perspective that blends operational efficiency with a drive for being the best I can be - qualities that I believe make a positive difference in any work setting.
Experience
Specialist, Tenant Relations and Property Management
Mar 2025 — Present · Chicago, IL, US
Specialist of Tenant Relations and Property Management for Marquee Development, overseeing day-to-day operations, tenant relations, and asset performance across a dynamic mixed-use portfolio including retail, restaurant, and hospitality spaces.• Maintain and refine property inspection checklists and processes in line with tenant handbooks, standard operating procedures, and management directives.• Monitor and evaluate tenant and engineering work orders, recommending remediation strategies (RFPs, CapEx vs. R&M) and coordinating schedules as needed.• Manage tenant move-ins, move-outs, buildouts, remodels, and preventative maintenance of owned assets.• Lead monthly project meetings for larger initiatives, documenting updates, open decisions, and next steps.• Assist with accounting processes, including invoice coding and processing.• Review property handbooks, checklists, and SOPs annually to identify and implement process improvements.• Deliver exceptional customer service by serving as the primary point of contact for all inbound tenant requests, ensuring timely and comprehensive responses and follow-ups.• Maintain and enhance standard operating procedures for recurring tenant and property management requests.• Foster tenant success through proactive communication with Gallagher Way asset management, marketing, and events teams.• Build strong relationships with restaurant and retail tenant personnel through regular property walkthroughs and office hours.• Coordinate management communications, including facility notices, events, and marketing activations.• Partner with marketing on cross-promotions and assist with scheduling, agendas, and materials for all-tenant meetings.• Monitor tenant operating hours, online customer reviews, and consolidate performance insights into management reports.• Track and report on the operational, marketing, and financial health of owned assets.
Education
Northwestern University
Master of Arts - MA
North Central College
Master of Arts - MA
University of Illinois Urbana-Champaign
Bachelor of Arts - BA
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