Kelly Deshler
VP, Life Science Managed Services, Osprey Life Sciences
- Role
- VP, Life Science Managed Services, Osprey Life Sciences at Osprey Life Sciences
- Location
- Leominster, MA, US
- LinkedIn followers
- 500 followers
About Kelly Deshler
Strategic and operational leader with 23+ years of experience in quality services…
Experience
VP, Life Science Managed Services, Osprey Life Sciences
Apr 2024 — Present
A strategic and operational leader overseeing managed services, service delivery, client engagement, and business growth within the life sciences sector. Develop and execute the Managed Services strategy for life sciences, aligning with Osprey’s business goals. Act as the executive sponsor for key clients, ensuring high-quality service delivery and long-term partnerships. Stay ahead of industry trends to introduce emerging technologies into managed services. Lead, mentor, and develop high-performing teams, including project managers, SMEs, and offshore resources. Key Focus Areas:Strategic Leadership & Business Growth- Drive business development, expanding service offerings and identifying new revenue streams- Establish and manage **partnerships with key stakeholders, including pharma, biotech, and regulatory organizations.Client Engagement & Relationship Management- Act as the executive sponsor for key clients, ensuring high-quality service delivery and long-term partnerships- Lead client governance meetings to track SLAs, KPIs, and strategic objectives- Proactively identify opportunities for innovation and efficiency improvements.Service Delivery & Operational Excellence- Oversee end-to-end managed services for IT quality, validation, and regulatory compliance- Ensure services align with GxP, FDA, EMA, and other global regulatory standards- Optimize offshore and onshore delivery models, ensuring seamless execution and knowledge transfer.Financial & Contract Management- Manage P&L for the Life Science Managed Services division, ensuring profitability and growth- Manage budgets, pricing models, and contracts, including MSAs and SOWs- Drive cost efficiency while maintaining high service quality.Technology & Digital Transformation- Leverage AI, automation, and digital tools to enhance service offerings- Drive adoption of life sciences platforms to improve compliance and efficiency.
Education
Johnson & Wales University
Associate of Science - AS
1994
Johnson & Wales University
Bachelor of Science - BS
1996
Johnson and Wales University
Bachelor of Science (B.S.)
1992 — 1996
Johnson & Wales University
B.S.
1992 — 1996
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